At 123ph, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. We keep things transparent — no hidden clauses, no surprises.
123ph operates an online gaming and sports betting platform accessible at https://123ph.app and through the 123ph mobile application. In the course of providing our services to Filipino players, we necessarily collect and process certain personal data. We take this responsibility seriously.
This Privacy Policy applies to all personal data collected by 123ph through the Platform, including data collected during account registration, identity verification, payment processing, gameplay, customer support interactions, and marketing communications. It applies to all registered Players and to visitors who browse the 123ph Platform without registering.
This Policy should be read together with the 123ph Terms & Conditions, which govern your overall use of the Platform. Capitalized terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, 123ph is the personal information controller responsible for the personal data of Players and visitors collected through the Platform.
If you have any questions about how 123ph handles your personal data, or if you wish to exercise any of your data subject rights described in Section 11, you may contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.
123ph collects the following categories of personal data from Players and Platform visitors:
123ph collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, payment details entry, support contact forms |
| Automated collection | Cookies, session logs, device fingerprinting, IP address capture during Platform use |
| Payment providers | Transaction confirmation data from GCash, PayMaya, BPI, BDO, and Metrobank |
| Identity verification services | KYC verification results from third-party identity verification providers |
| Gameplay systems | Game servers recording wager amounts, outcomes, and session data in real time |
123ph uses the personal data we collect for the following purposes:
To create and maintain your 123ph Account, verify your identity, process your registration, and manage your Account settings including responsible gaming preferences and communication preferences.
To process deposits and withdrawals through your chosen payment method (GCash, PayMaya, BPI, BDO, or Metrobank), verify payment account ownership, and maintain accurate transaction records in Philippine Peso (PHP / ₱).
To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, age verification (21+ requirement), and reporting obligations to relevant regulatory authorities.
To operate, maintain, and improve the 123ph Platform; detect and prevent fraud, cheating, and unauthorized access; investigate suspicious activity; and enforce our Terms & Conditions.
To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance related to your use of the 123ph Platform.
To monitor gameplay patterns for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming support in accordance with our Responsible Gaming policy.
To send you promotional offers, bonus notifications, D&T Ranking updates, and other marketing communications where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time through your Account settings or by contacting our support team.
To analyze aggregated usage data, understand how Players interact with the Platform, and make improvements to the user experience, game offerings, and overall Platform performance.
Under the Data Privacy Act of 2012, 123ph processes your personal data on the following legal bases:
123ph does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers who process personal data on behalf of 123ph are required to enter into data processing agreements that obligate them to process personal data only on 123ph's instructions, maintain appropriate security measures, and comply with applicable Philippine data protection laws.
Some of our third-party service providers may be located outside the Philippines. Where personal data is transferred outside the Philippines, 123ph ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and the regulations of the National Privacy Commission, including contractual clauses that provide equivalent data protection standards.
123ph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | AML compliance, legal obligations |
| Financial transaction records | 10 years from transaction date | Philippine AML Act requirements |
| KYC documents | Duration of account + 5 years after closure | Regulatory compliance |
| Game history & activity logs | 5 years from date of activity | Dispute resolution, compliance |
| Customer support records | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
| Technical & cookie data | Up to 13 months from collection | Analytics, security monitoring |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 123ph's data disposal procedures.
123ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Cookies are small text files placed on your device when you visit the 123ph Platform. They help the Platform function correctly, remember your preferences, and provide us with information about how the Platform is used. The 123ph mobile app may use equivalent technologies such as device identifiers and local storage.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential cookies | Required for the Platform to function — login sessions, security tokens, language preferences | No — Platform will not work without these |
| Functional cookies | Remember your preferences such as game settings and display options | Yes — via browser settings |
| Analytics cookies | Collect aggregated data on Platform usage to help us improve the user experience | Yes — via cookie consent settings |
| Security cookies | Detect and prevent fraudulent activity, bot access, and unauthorized login attempts | No — required for Platform security |
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the 123ph Platform. Refer to your browser's help documentation for instructions on managing cookie settings.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 123ph:
The 123ph Platform is strictly intended for individuals who are twenty-one (21) years of age or older. 123ph does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process for all registered Players.
If 123ph becomes aware that personal data has been collected from an individual under the age of 21, that Account will be immediately suspended, the personal data will be deleted in accordance with our data disposal procedures, and any funds held in the Account will be returned to the verified payment source.
If you are a parent or guardian and believe that your child under the age of 21 has registered an Account on 123ph, please contact our support team immediately at [email protected] so that we can take appropriate action.
123ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, we will notify registered Players via email or in-platform notification at least seven (7) days before the changes take effect, where practicable.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 123ph protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 123ph, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.
For general questions about your Account, payments, or games, visit our FAQ page or contact our support team at [email protected].
These six principles summarize how 123ph handles your personal information. They don't replace the full Policy above — please read the complete document for all the details.
123ph processes all personal data in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines — and the regulations of the National Privacy Commission. Your rights as a data subject are fully respected.
All data transmitted between your device and 123ph is protected by TLS encryption. Sensitive data stored on our servers — including KYC documents and financial records — is encrypted at rest using AES-256 standards.
123ph does not sell, rent, or trade your personal data to any third party for commercial purposes. Data is shared only with service providers who need it to operate the Platform — and only under strict data processing agreements.
You have the right to access, correct, delete, and port your personal data. You can object to marketing at any time. Our dedicated Data Protection Officer handles all data subject requests within 15 business days.
123ph keeps your data only as long as legally required or operationally necessary. Transaction records are retained for 10 years per Philippine AML law. All other data is deleted or anonymized once the retention period expires.
123ph does not knowingly collect data from anyone under 21. Age is verified during KYC for every registered Player. Accounts found to belong to underage individuals are immediately suspended and all associated data is deleted.
Your personal data is protected, your transactions are encrypted, and your rights are fully respected. Register your free 123ph Account today and enjoy Dragon Tiger, Slots, Fishing games, and more — fast deposits via GCash and PayMaya. Must be 21 or older.